The water line from the meter to our house started leaking on a Saturday so we called 4... companies for bids to repair the problem. Since our house was 42 years old we decided to have the entire 80 foot water line replaced. The cost to have Glanz/Buffat was the lowest so we went with them. One of the bids was more than twice what theirs was. We needed to have it done quickly since our whole front yard was a soggy mess. Jon came out and gave us the cost on a Monday and said they could do it on Wednesday which was fine with us. Lee and Sam arrived in the morning with their trenching machine and dug the trench quickly and efficiently so our water was back on late that afternoon. Sam came back on Thursday to tie up a few loose ends to finish the job. The state inspector then arrived and said the job was very well done. My wife and I would highly recommend Glanz/Buffat to anyone looking for a quality job at a reasonable price, We will definitely use them again for all of our plumbing needs.........Dave & Nanette DietmeyerCrestwood, KYread more
A leak from my toilet spiraled into several issues, and Glanz/Buffat was instrumental in... taking care of me and getting it all fixed. I felt bad every time I had to call them with yet another issue or delay in the bathroom floor replacement (or when my sink's hot water stopped working at the same time), but they were responsive, quick, and willing to work with me. A big shout out to Keaton!read more
C. S. Kaufman
Kelly and Troy installed a new York high efficiency 2 stage air conditioner yesterday at my... home. They arrived on time, installed it in a timely manner and were very kind and courteous. I have had Glanz-Buffat do twice a year maintenance on my previous HVAC for the past 9 years. All of the technicians have been good and very nice. They wear shoe covers which I like. It’s cooling my home very well.Something that was awesome was that Troy noticed that my American flag was not in the holder that was attached to my wooden fence, because the screws had worked their way loose and it was about to fall off so I had taken the flag out, lest it fall on the ground. He offered to fix it and I gladly accepted! When they left, the flag was waving proudly. Thank you! What an appropriate story on Flag Day! 🇺🇸read more
M J McDonald
I also highly recommend using their plumbing service.
Brayton came over yesterday fixed my problem, was very nice, and doubled checked what he did... afterwards.read more
Custom Paws Pet Resort & Spa
Their speed, service, knowledge and professionalism are top knotch! Responsive, attentive,... friendly and personable! From calling the office with your issue, to them saying, "you're fixed!" With a handshake is the BEST! I operate a pet resort and the animals safety is #1. For Glanz and Buffat it is for them as well! Thank you 😻🐶read more
Jason and his crew are very responsive to hvac and plumbing issues. They’ve done several jobs... for me and always do great work and their guys reliable and knowledgeable. I’d highly recommend them!read more
Professional employees; great service.
Fast and dependable service for a great price
Two days before Christmas our furnace stopped putting out heat. I called Glanz & Buffat (our... regular service company) but they were swamped. As one could imagine with the frigid temps many others were in the same predicament as we were.I called other HVAC companies but it was the same- no one could come out until Tuesday the 27th. My husband was very sick with the flu and already freezing; I was very concerned with his comfort and recovery.My mom happened to have a technician’s private number - he was a Glanz & Buffat employee by the name of Kelly. It was a last ditch effort but I dialed Kelly’s number to see if he could help me. Well, Kelly not only talked me through it, told me what to do to get the heat going, but he checked back on us via text later that day and the next day. I am so grateful that he cared enough to give his best effort and advised us through a very difficult situation and even checked on us afterwards. Talk about going above and beyond! He has furthered our trust in Glanz & Buffat and we will continue on as loyal customers. Thank you from the bottom of our hearts, Kelly!read more
Great company for all your needs. Service techs are the best! Keaton was the only one working... the holiday weekend and then a winter storm comes through. I don’t know how he did it but stayed in contact till he came and fixed my busted water pipe. Great attitude and very positive.Glanz hires the best! Vicki R.read more
Highly recommend Glanz-Buffat!! David & Lee are extremely professional and courteous. They... did a wonderful job venting our microwave. Outstanding service! Have used for several years!read more
Keaton did an outstanding job on our emergency line repair. It is Christmas Day and he was... amazing! Thank you for your dedication and attention to detail. We will be using this service the next time we are in need, emergency or not. Thank you!read more
They were great. QUICKLY available, arrived on time, called to let us know they were on the... way, did great work for my mother in law and came in under the estimate they provided her. I will use them again. It's hard to find service like this, these days.read more
Kelly was awesome! He was very knowledgeable and right on time!
I am VERY pleased with Glanz and Buffat’s customer service. They are responsive, detailed, and... thorough. Recently they installed a new furnace and AC; afterwards I found my basement in better shape than when they started! I highly recommend!read more
Great service. The technician was efficient, knowledgeable, and respectful. Grateful I choose... this company again.read more
We are a home renovation company here in Louisville and have been using Glanz and Buffat as... our HVAC company for many years. They are fabulous!! They are customer focused and provided excellent service and equipment. Their extensive knowledge and experience with HVAC helps me feel relaxed and cared for --- a very valuable feeling! The installation and repair crews are top notch and attentive. The office staff is knowledgeable and ready to help. As a renovator I look for price comparisons on occasion and Glanz and Buffat HVAC win every time! Great service, great products, great customer service, great pricing!! A definite yes!read more
Our air conditioner has not worked since we moved into our apartment back in March of this... year and we have had several people/compaines over to look and fix duct work etc, but some were not very friendly or didn't do a good job (there was cardboard in the crawl space being used as duct work and our thermostat was the wrong kind for our type of unit😑) I only know this information because of Kelly from Glanz. He was very good. 5 stars for sure. He was very nice, helpful, and informative. He has been checking in on us since he left 2 days ago to make sure everything is still doing ok. Definitely best service guy we have met since living here. If we need service again in the future, I hope he is available. We need more people like Kelly in customer service. #KindKelly❤read more
Glanz and Buffat put in my new AC unit. They were extremely professional and went out of... their way to make sure I was completely satisfied with the unit and their work. I worked with 4 different workers and all were courteous, friendly, and helpful. Thank you!read more
I called in the morning, spoke with a person and someone came at a time that was convenient... for us. Best thing about the visit, we were not trying to be sold ANYTHING.Our existing HVAC was repaired then Sam & Lee provided instructions on how to keep our system working to keep our home cool.Thank you! And, we will definitely have someone from this company service our home again.read more