“I called in the morning, spoke with a person and someone came at a time that was convenient for us. Best thing about the visit, we were not trying to be sold ANYTHING.”
– Robin Walton, Louisville, KY
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Plumbing Master M8105
Master HVAC HM4815
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Google Rating
4.9
Based on 49 reviews
Glanz and Buffat Plumbing, Heating, and Cooling
4.9
Hao Yuan
22:42 02 Mar 23
Brayton came over yesterday fixed my problem, was very nice, and doubled checked what he did... afterwards.read more
Custom Paws Pet Resort & Spa
13:44 16 Feb 23
Their speed, service, knowledge and professionalism are top knotch! Responsive, attentive,... friendly and personable! From calling the office with your issue, to them saying, "you're fixed!" With a handshake is the BEST! I operate a pet resort and the animals safety is #1. For Glanz and Buffat it is for them as well! Thank you 😻🐶read more
Jeremy Blake
15:04 07 Feb 23
Jason and his crew are very responsive to hvac and plumbing issues. They’ve done several jobs... for me and always do great work and their guys reliable and knowledgeable. I’d highly recommend them!read more
Carol Hebel
13:11 19 Jan 23
Professional employees; great service.
Mike Dees
20:26 10 Jan 23
Fast and dependable service for a great price
Gabri Di
23:54 30 Dec 22
Two days before Christmas our furnace stopped putting out heat. I called Glanz & Buffat (our... regular service company) but they were swamped. As one could imagine with the frigid temps many others were in the same predicament as we were.I called other HVAC companies but it was the same- no one could come out until Tuesday the 27th. My husband was very sick with the flu and already freezing; I was very concerned with his comfort and recovery.My mom happened to have a technician’s private number - he was a Glanz & Buffat employee by the name of Kelly. It was a last ditch effort but I dialed Kelly’s number to see if he could help me. Well, Kelly not only talked me through it, told me what to do to get the heat going, but he checked back on us via text later that day and the next day. I am so grateful that he cared enough to give his best effort and advised us through a very difficult situation and even checked on us afterwards. Talk about going above and beyond! He has furthered our trust in Glanz & Buffat and we will continue on as loyal customers. Thank you from the bottom of our hearts, Kelly!read more
Vicki Resnik
14:56 30 Dec 22
Great company for all your needs. Service techs are the best! Keaton was the only one working... the holiday weekend and then a winter storm comes through. I don’t know how he did it but stayed in contact till he came and fixed my busted water pipe. Great attitude and very positive.Glanz hires the best! Vicki R.read more
Karen McCauley
14:17 30 Dec 22
Highly recommend Glanz-Buffat!! David & Lee are extremely professional and courteous. They... did a wonderful job venting our microwave. Outstanding service! Have used for several years!read more
Thomas Botts
22:14 25 Dec 22
Keaton did an outstanding job on our emergency line repair. It is Christmas Day and he was... amazing! Thank you for your dedication and attention to detail. We will be using this service the next time we are in need, emergency or not. Thank you!read more
Danny Bruce
03:34 17 Dec 22
They were great. QUICKLY available, arrived on time, called to let us know they were on the... way, did great work for my mother in law and came in under the estimate they provided her. I will use them again. It's hard to find service like this, these days.read more
Jacob Yeager
22:00 07 Dec 22
Kelly was awesome! He was very knowledgeable and right on time!
Chloe Hutto
13:48 28 Nov 22
I am VERY pleased with Glanz and Buffat’s customer service. They are responsive, detailed, and... thorough. Recently they installed a new furnace and AC; afterwards I found my basement in better shape than when they started! I highly recommend!read more
Kenya
22:54 21 Sep 22
Great service. The technician was efficient, knowledgeable, and respectful. Grateful I choose... this company again.read more
kaycee zoeller
16:12 01 Aug 22
Had a great experience with Brayden who fixed both my master shower and bath. After a couple... years of constant issues with both, he came out and fixed the problem this morning! He was one of the most competent plumbers I’ve ever had the pleasure of meeting. Definitely call if you need plumbing help and ask for him!read more
Tess Krebs
17:23 27 Jul 22
We are a home renovation company here in Louisville and have been using Glanz and Buffat as... our HVAC company for many years. They are fabulous!! They are customer focused and provided excellent service and equipment. Their extensive knowledge and experience with HVAC helps me feel relaxed and cared for --- a very valuable feeling! The installation and repair crews are top notch and attentive. The office staff is knowledgeable and ready to help. As a renovator I look for price comparisons on occasion and Glanz and Buffat HVAC win every time! Great service, great products, great customer service, great pricing!! A definite yes!read more
LoriB Hall
21:56 07 Jul 22
Our air conditioner has not worked since we moved into our apartment back in March of this... year and we have had several people/compaines over to look and fix duct work etc, but some were not very friendly or didn't do a good job (there was cardboard in the crawl space being used as duct work and our thermostat was the wrong kind for our type of unit😑) I only know this information because of Kelly from Glanz. He was very good. 5 stars for sure. He was very nice, helpful, and informative. He has been checking in on us since he left 2 days ago to make sure everything is still doing ok. Definitely best service guy we have met since living here. If we need service again in the future, I hope he is available. We need more people like Kelly in customer service. #KindKelly❤read more
Dawn Moseley
17:32 16 Jun 22
Glanz and Buffat put in my new AC unit. They were extremely professional and went out of... their way to make sure I was completely satisfied with the unit and their work. I worked with 4 different workers and all were courteous, friendly, and helpful. Thank you!read more
Robin Walton
02:24 19 May 22
I called in the morning, spoke with a person and someone came at a time that was convenient... for us. Best thing about the visit, we were not trying to be sold ANYTHING.Our existing HVAC was repaired then Sam & Lee provided instructions on how to keep our system working to keep our home cool.Thank you! And, we will definitely have someone from this company service our home again.read more
Helena Dahman
20:20 27 Apr 22
They got us an appointment for the next day, showed up on time. (Which is rare these days) to... fix our A/C.Kelly was great to work with. He diagnosed the issue and made the repair. Knowledgeable, personable & efficient. We bought a maintenance agreement and will definitely be asking for Kelly to do the work.read more
Carol Mckinney
20:48 12 Feb 22
Great place.
Kasi
01:18 11 Feb 22
Hi, I had a great experience with this company. I needed to replace a 20-year-old furnace and... water heater located in a tiny closet 😳. I had 4 bids, Glanz had much better prices, and they don't try to sell you a service or equipment that you don't need/want.They were kind, accommodating, and efficient. The owners and the team went above and beyond with the installs, communication, and cleanup afterward. Thank you so much for arriving on time and working with integrity. Before and after pics belowread more
Diane Yeley
21:46 17 Jan 22
I called and they were here in 30 minutes. I had technician David. Very professional and had... my furnace working in less than a hour and highly recommend.read more
Alexis Desmond
20:21 12 Jan 22
Called at 10am for no heat since yesterday. Got a 4 pm appointment. Called alter and offered... 12:30 instead! Very happy customer. Fixed up, cleaned up, heating back up and gone by 3pm. Great guys. Ladies at front desk also go out of their way. Cleaned up after themselves are are always kind and friendly. David was my service tech. He’s been to my home multiple times. Never cares that my house is a mess, always professional. Nicky is the lady at the front desk. She went out of her way to call the tech to see if he could come over while we were on the phone! All awesome. Will go out of my way to ask for David from now on!read more
Louis Steiner
14:20 29 Sep 21
I contracted Glanz Buffat to install a complete HVAC system for me including a York 2 stage... variable speed furnace and an York Affinity 2 stage A/C condenser along with a new line set from the furnace A coil to the condenser. I'm pretty particular when it comes to workmanship and I can't say how pleased I am with the skill level and quality that Bobby and his crew did on the job. They also completed the job in just one day. I am also very happy with the performance of the new York system. I can feel air movement through the house that I have never felt before and the temperature is more consistent throughout. I had several estimates and Glanz Buffat was the lowest but knowing what I know now I would select them even if they weren't because of the quality job they did. Jason, the owner who did the estimates, worked with me for several days answering questions and helping me decide on which system I really wanted. All in all a great experience. Thank you guys for a job well done.read more
Todd Hammonds
23:49 24 May 21
Had our A/C system serviced along with some duct work repair. Our tech, Kelly did a great job... and was very professional. Highly recommend this company for HVAC service.read more
Paula Biddle
16:34 13 Mar 21
In the fall of 2019 I had a new heating/air system put in. I was very impressed by their... workers. They were professional and were here on time! About a month ago my hot water heater broke. I called 3 companies and decided to go with these guys again basically because they had been so professional before. Wow what a amazing job they did! It was a Friday and they rushed to my home to get it done so I wouldn't have to go a weekend with no hot water. The job was done and no mess was left. The following Thursday I realized the hot water heater was leaking. I called immediately and with-in a hour they were here. Richard looked the situation over and told me I had nothing to worry about the problem was totally their fault and I would have no additional expense. They would take care of everything and they did! The drywall was removed and replaced and painted! The flooring was also taken care of! I have been through nightmare's with another companies that I had to fight tooth and nail to get them to fix things that were their fault. I am beyond pleased with this company and highly recommend them. Jon is who oversaw all the work and he is one heck of a nice guy.read more
Doug King
01:06 04 Oct 20
What a great company. Jon came and found the sewer problem with his camera,sent me a detailed... estimate and we agreed to the job. Jerry and Marty came and did the job,which was major in 2 and a half days and saved me money by a little extra work. All 3 were great guys,very honest and trustworthy. Came when they said and really took care with the mess. I'll never use anyone else. A side note: I'm a member of the American Legion and we share the parking lot with Glanz. They have helped us with problems in the past at no charge! You won't be sorry for choosing them. I think their rating speaks for itself and needs more stars. Thanks again guysBeen a pleasure!read more
Will Albert
21:11 27 Mar 20
It’s really simple-if you have a huge project to get done(we did), these are your guys! Jon... was lead manager, very informative on regulations and what needed to be done! If you have a small job-they are still the ones to call!! But Jerry and Kelly were the guys in our house for the duration! They became family! We had other renovations to do, b/c why not. When you have to do the job that they needed to do, might as well do it all at once. Jerry and Kelly were so great! They would always clean up each day, knowing they were coming back the next! You can comfortably leave them in the house while you work! We did and had zero problem doing so. It took about five minutes to learn you could trust everyone in this company!If you want GREAT, QUALITY WORK, at a very fair and affordable price, call this company! Literally they beat every quote, and we are soooooo damn glad we chose them! I would recommend them 10/10 times to anyone!!Thanks again Glantz! You’re the best!!read more
Jocelyn Newby
07:20 08 Dec 19
Excellent customer service
Kelly Brown
18:36 26 Sep 19
We have used them for both plumbing and air conditioning problems. They treated us like VIP. ... They had someone out very quickly. They diagnosed the problem, offered advice and fixed the issues. Very fast and friendly service.read more
Scott Kaminsky
15:41 05 Jun 19
Great work by the technician, but the scheduling was a huge problem; my window for service was... 100pm—400pm, but my technician did not arrive until 520pm; he apologized and said he would make sure that doesn’t happen again, and that the customer would be informed if the technician was running extremely lateNevertheless, they addressed their scheduling procedures a sign of a great companyread more
Judy Snively
19:47 12 Apr 19
After many years of service from this company, we quickly realized their Customer Service is... the best of any service type company we’ve ever used in our 56 yrs. of home ownership. Your initial phone call into the office is answered by Bobbie, and her courteous, professional manner in handling your request is swift and thorough. The technicians that Glanz&Buffat send are knowledgeable, efficient, courteous and understanding of whatever problem is at hand, and open to answering any and all questions the customer has in explaining their findings.We feel so lucky in the relationship we have built with this company and look forward to many more years of their continued service.Regards,Judy & Allen Snivelyread more
Tay Wilkins
19:43 11 Feb 19
We started out as Buffat Plumbing customers a number of years ago. They did prompt and... excellent work for us, so we have remained customers. I still remember when a Buffat service tech came the evening before Thanksgiving to fix our broken garbage disposal, without which our Thanksgiving dinner would have been drastically limited. In our current house, Glanz-Buffat installed a zoning system for our heat, which keeps the entire house at a comfortable temperature which we control in each of three zones. Most recently, our hot water heater broke unexpectedly. They had someone out to our house immediately. Richard, the tech, clearly explained both what had happened and our alternatives for fixing the problem. We decided to put in a tankless water heater, the newest technology, which will save significantly on our gas bill. Richard returned and was joined by two other Glanz-Buffat techs, and together the three of them installed the new heater within a matter of hours. We are extremely satisfied by the responsiveness, expertise and motivation of Glanz-Buffat to provide the best and fastest service in town. I strongly recommend them to anyone.read more
Carolyn Gibson
23:37 25 Jan 19
I highly recommend Richard for all plumbing needs. He is knowledgeable and competent and... without a question the best plumber we have ever used! Richard completes every job and goes above and beyond to make sure the job is done right. Most of all Richard is just a nice guy and a pleasure to have in our home.read more
Robert Dunn
13:09 09 Jan 19
An excellent experience Professional service, fair price. The technician took the time to... explain the problem, both cause and effect, and fixed it. After dealing with three different companies that tried to sale a new furnace I’m toasty warm and couldn’t be happier.read more
Sean Gross
00:49 12 Dec 18
Prompt service, excellent communication, fast and clean workmanship. Would definitely... recommend for service and installation.Arrived around 9 am with a courtesy call when on the way. Removed old furnace and replaced with new one before lunchtime !read more
Julie Kusma, Queen
17:10 04 Sep 18
Our technician, Richard did an amazing job problem solving two tricky situations while... installing our new dishwasher, kitchen faucet and drain baskets. He made it work. Amazing!read more
Rick Hannon
18:28 17 Jul 18
Used these guys twice for minor plumbing repairs - clean clogged drain, installed outside and... inside faucets. Both times- great job, knowledgable plumbers, excellent workmanship and reasonable prices.read more
jjandk W
17:10 12 Jul 18
Great service. I had called 4 other places, 1 said he'd come and then didn't, 2 never returned... my calls, the 4th said they couldn't come for at least a week. Glanz Buffat answered my call with a real person instead of voice mail, scheduled a visit for the next morning, showed up on time, found the problem, fixed it and didn't try to up-sell me stuff I didn't need. I was so impressed I purchased a maintenance agreement. This is the first time I've had enough confidence in a company to do that. Very happy and I'll recommend them to my friends and neighbors.read more
Leslie Farr Knox
16:56 27 May 18
We worked with Jason, who provided excellent advice. Wyatt did the recommended work and... provided great information and service. Greet experience!read more
Leisa Ritchie
15:34 21 May 18
They are the Best!Wyatt has helped me tremendously ...great employee and very dependable !!!... I recommend them to everyoneread more
Larry Frederiksen
20:49 15 May 18
Hank was on time for appointment, quick to diagnose problem, get parts and solve it. Thanks... Hank.read more
Contact Info
Louisville, KY & surrounding areas including St. Matthews, Middletown, Jeffersontown, La Grange & Mt. Washington